Before you take the car to the service center, the is a very important process that every reputed service center do Pre-Delivery Inspection or PDI. It’s purpose is to ensure that the proper record of your car is maintained and no issue is overlooked.
What is Pre Delivery Inspection (PDI) ?
Pre Delivery Inspection is a systematic process in which service center team do assessment of car condition. This is a kind of pre check before starting car repair process. The aim of this process is to maintain clarity and transparency between party and service center.
For example, if there is any dent or scratch on car already, then its record has been recorded so that there will be no confusion later. If there is electrical or mechanical fault, then it is also noted.
Why is a PDI Checklist Important?
To Maintain Transparency
The big advantage of Pre Delivery Inspection checklist is it ensures transparency. There is no misunderstanding between customer and service center and accountability of both parties is fixed.
Record of Existing Damages
Service center keeps record of existing damages before accepting car for repairing. It gives guarantee to the customer that there will be no new damage during servicing.
Accurate Diagnosis
Before starting repairing process, detailed inspection gives mechanic accurate idea of problems. It improves repair quality.
Time and Cost Saving
Unnecessary delays and extra costs can be avoided by a proper Pre Delivery Inspection process. If it is clarify that what is to be repaired, then unnecessary work can be avoided.
Legal Documentation
If any dispute arises later, this Pre Delivery Inspection checklist works as legal record.
What is included in Pre Delivery Inspection (PDI) ?
There is a checklist for the Pre Delivery Inspection:-
Vehicle Exterior Inspection
- Car paint, scratches, dents and body panels condition are inspected.
- Front and rear bumpers, doors and mirrors are assessed.
- Tyres and wheels are checked, including tread depth and tire pressure.
- Functioning of headlights, tail lights and indicators are checked.
Interior Inspection
- The condition of the seats and upholstery is inspected
- The functioning of the dashboard, infotainment system and buttons is checked.
- The physical condition and movement of the steering wheel and gear lever are assessed.
- Floor mats and seat belts are also inspected.
Fluid Levels Check
- Engine oil, coolant, brake fluid and power steering fluid levels are checked.
- Washer fluid and fuel levels are also recorded.
Electrical Systems Inspection
- The condition of the battery and connections are inspected.
- Proper functioning of headlights, indicators, wipers and horn is checked.
- Air conditioning and heating systems are also tested.
Odometer Reading
- The odometer reading of the vehicle is noted, which keeps a record of the distance covered during the repair process.
Test Drive (Optional)
- If necessary, the service centre also conducts a short test drive to check the vehicle’s engine, brakes and suspension.
Personal Belongings Check
- A record of personal items kept inside the vehicle (e.g., sunglasses, chargers, documents) is kept to ensure that nothing gets lost.
Special Notes
- If the customer reports any specific issue (like brakes not working or poor cooling of the vehicle), a record of the same is maintained.
Tips for Customer During Pre Delivery Inspection
Here are some tips for the customers during Pre Delivery Inspection:-
Participate in the Inspection
You should also be present with the service center staff during the repair process and inspect the vehicle.
Take photos and videos
If you see any scratch or dent, take a photo or record a video of it.
Verify the documents thoroughly
Before signing on the given checklist, read it carefully and verify that everything is mentioned properly
Communicate Concerns Clearly
If you have any specific issue, like engine noise or brake problems, ask him to mention it in clear words.
Conclusion
Pre Delivery Inspection is a small yet significant step that makes the vehicle repair process smooth and hassle-free. It is part of a process that is beneficial for both the customer and the service center.
If you are sending your vehicle for repair, ensure that the PDI checklist is followed and you become an active part of the process. This will not only keep your vehicle in better condition but will also give you a stress-free experience.
Next time when you take your car to the service center, remember the importance of PDI and ensure the best services for your vehicle!
